Taxes Made Easy

  

HMRC appears to be in small spot of difficulty with its customers.  The threat to deny access by telephone for months on end has been hastily withdrawn and, instead, HMRC assures us:

 “We continue to encourage people to use our highly-rated online services wherever possible, so they can get their queries resolved quickly and easily. This allows our expert advisers to focus on helping those who need one-to-one support, including the digitally excluded and the vulnerable.”

Public exasperation with the tax authorities does not appear to be a recent phenomenon.  Back in 1865, Punch published an exchange between disgruntled tax payer Mildmay Diddleton (Late of the Army) and the Chancellor of the Exchequer, WE Gladstone.

I came across the particular edition of Punch whilst relaxing in the superb visitor centre at Howick Hall in Northumberland (£9 admission for old folks is an absolute snip, by the way). 

Here is the full exchange of letters. 

Readers, particularly those frustrated by their failure to contact HMRC,  may admire Mildmay Diddleton’s sense if purpose and may, even, be tempted to follow his example?