Hot on the heels of Michael O’Leary’s apocalyptic warning
that all flights to and from the EU will be cancelled for months following
Brexit, the airline is softening up the travelling public by announcing that, “in
an attempt to improve punctuality,” up to 50 flights a day may be
cancelled (8 schedules from Dublin were cancelled this morning). Whilst O’Leary blames Brexit
for future chaos, in the latter case, the disruption seems entirely down to
Ryanair mismanagement. The problem arises
because of the difficulty Ryanair is having in complying with new EU
regulations about annual leave for its pilots and staff. The airline, in yet another mea culpa, admits
that it has “messed up” but points out that only a small number of passengers
will be affected. My estimate of a “small
number is as follows: 50 flights per day at, say 180 passengers per flight for
42 days equals about 387,000 disgruntled customers. Ryanair says that affected passengers will be
offered a refund or seats on a later flight. The cost of a refund, if the fare
was only a few quid, is probably irrelevant.
But there is, of course, another EU regulation pertinent in these circumstances
under which passengers are entitled to compensation if their flight is delayed
or cancelled. The sums involved are
substantial. The get out for airlines is
usually that the delay or cancellation was due to “extraordinary circumstances.”
However, it is likely that the cause of the cancellations, “we messed up,”
would not qualify for “extraordinary circumstances” so O’Leary seems set for a
big pay-out. In a delightful case of schadenfreude,
O’Leary may be about to find out that his eurothusiasm is about to bite him in
his bottom line. But let us hope he
stumps up with characteristic good grace?
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